Melinda+Carrion

__ Description: __
Duties include:
 * Customer service, billing claims according to Federal/State, and Managed Care rules, patient account research and resolution, insurance verification and benefits determination, identification of paying issues, resolution of credits and issuance of refunds, identification of payment variance invoices, follow up and resolution of denied claims. Sometimes they take customer service calls from all of a company's clients and some are assigned to help specific clients.

__ Salary: __

 * The average in the U.S is $32,741 [[image:http://t3.gstatic.com/images?q=tbn:ANd9GcSybC3gWsCn5UNxUqNHayQGed_TPlCsqC3acwk_VrKiWnd92K8Pj8CPOhoD width="148" height="117"]]

Schooling Required:

 * High School Diploma.
 * One year experience in Healthcare Billing and AR Follow-up, or related field required.
 * Excellent verbal and written communication skills.
 * General knowledge of coding (ICD-9, CPT and HCPCS), medical terminology, and of accounting principles.
 * Computer experience required.
 * Knowledge of Medicare and Medicaid.

Where can you find this career:
-Health First Physician

Which colleges offer this degree:
-No college degree is required, but without any experience you wont get hired. -Even though a college degree is not required classes like Medical terminology have to be taken. So a college like BCC provides that class and other classes that can be helpful like computer classes.

Would you be interested in this career?

 * I am not interested in this career, I wanted to research more on this job because I used to want a desk job. But it sounds really boring.

Interview:
Name of the person: __Sandra Rivera__

What profession is the person in -Medical field/Health care

Do they like their job: -yes, because she has to, it's a nice environment, and it pays her bills.

Positives about their job: -They work in teams -Gives her benefits like health insurance with family included

Negatives about their job: -Have to work sitting down for 8 hrs. in front of a computer -She gets back aches and her eyes get irritated by the end of the day.

What are their job roles and title: -Post money for patients and different insurances, refund insurance, and correct any information that has changed like a patient's adress. -Scan on daily basis her daily work which includes bank deposits, reports, EOBs, and copy of checks.

Out of the college/training that you had to go through, what was the most useful and what was the least useful skills/classes/etc. that you were required to accomplish? -Medical terminology was really beneficial, because it makes it easier for her to ready the EOBs(Explanation of benefits) and claims. But Humanities is no help at all for the job.

How much do you make a week? A year? -In a week $600 -About 30,000 a year

Do you find it easy or hard to live off your salary? -It's hard because she has a big family that she has to support and the money runs short sometimes.

Are you required to continue training/progressing in your education to remain competitive and capable to do your job? if so, what sort of continual training is required? -She's not requiered but she can if she wanted

Do you find your field in high demand (competitive), not enough well qualified persons, or are their too many people withing your field? - yes, there's many people within the field. They constantly higher in other departments.

If you could go back to college and re-do your career choice, would you? Why? - She would've stayed in the medical field but chosen another job like a nutritionist or pediatric because she will know more about health and nutrition than she does now with her current job.

Does the boss demand too much? -Yes, they need you to be fast and multi task, and accurate on daily bank deposits.

Do you get a lot of bonuses? -No, they spent two years without any christmas bonuses do to the "economy" and finally last year they only got $200.

How much vacation time? -Vacation and personal leave(Doctors's appointment and leaving early) is together. -Every two weeks she accumulates 8 hrs.

Works Cited:

"Account Representative - U.S. National Averages ." N.p., 2010. Web. 13 Mar 2011. [] "Health First Job Postings - Detail." Health First, 2011. Web. 10Mar 2011. []. "Medical Billing/Account Representative (Lakewood/Golden CO)." N.p., 2011. Web. 11 Mar 2011. []. Walker, Jenn. "What Does an Account Representative Do?." N.p., 2011. Web. 13 Mar 2011. [].